# Scalable Capital German neobroker and bank for low-cost ETF savings plans, stocks and crypto Source page: https://trust.chartnaut.com/brokers/scalable-capital Website: https://scalable.capital Type: Stocks & ETFs, Crypto Founded: 2014 Based in: Munich, Germany Minimum deposit: EUR 1 Markets: Stocks, ETFs, Crypto, Bonds Platforms: Own platform / app Deposits and withdrawals: Bank transfer ## Overview Scalable Capital is a Munich neobroker that started out as a robo-adviser and now runs as a full bank, Scalable Capital Bank GmbH, supervised by BaFin and the Bundesbank. It suits European investors, especially in the eurozone, who want to buy ETFs on a savings plan and hold them for years at very low cost. It isn't built for active leveraged trading, and it pulled out of the UK in 2021. ### Accounts and costs There are two broker plans. FREE Broker has no monthly fee, charges EUR 0.99 per trade on the European Investor Exchange, and makes PRIME ETF buys of EUR 250 or more free. PRIME+ costs **EUR 4.99 a month** and makes trades of EUR 250 or more free on that venue, along with derivatives from EUR 250, plus interest on cash. Trades routed to Xetra cost extra on both plans. Savings plans are free from EUR 1, and crypto carries a spread surcharge of around 0.69%. There's no custody or inactivity fee. If you'd rather not pick investments yourself, Scalable Wealth manages an ETF portfolio for you. ### Platforms and markets Everything happens in Scalable's own app and web platform. You get over 8,000 stocks, a big ETF range, bonds, crypto and more than 370,000 warrants and turbos. There's no forex, no CFDs and no futures, and US-listed ETFs without a European KID are off limits, like at most EU brokers. There's no demo account either. ### Money in and out You fund by SEPA bank transfer from your own account, and withdrawals back to it are free. Instant deposits get you trading within seconds but cost 0.99% on FREE or 0.69% on PRIME+, so a normal transfer is the cheaper choice. ## Good - Fully licensed German bank supervised by BaFin and the Bundesbank - ETF savings plans from EUR 1 with no execution fee - Flat EUR 0.99 trades, or free trades from EUR 250 on PRIME+ - No custody, withdrawal or inactivity fees - Over 8,000 stocks plus ETFs, bonds, crypto and a huge range of warrants ## Watch for - No forex, CFDs, futures or exchange-traded options - Instant deposits cost 0.99% (0.69% on PRIME+) - Xetra trades cost more than the EIX venue - No multi-currency accounts and limited exchange access - Users complain support is hard to reach beyond an AI assistant ## Regulation - BaFin: Scalable Capital Bank GmbH Investor protection: German statutory deposit guarantee up to EUR 100,000 on cash; PRIME+ spreads cash across up to five banks - Demo account: no ## Accounts and costs | Account | Min deposit | Pricing | Max leverage | | --- | --- | --- | --- | | FREE Broker | EUR 1 | No account fee; EUR 0.99 per trade on EIX, PRIME ETF buys from EUR 250 free; Xetra trades cost more; savings plans free | — | | PRIME+ Broker | EUR 1 | EUR 4.99 a month; trades from EUR 250 free on EIX, otherwise EUR 0.99; derivatives free from EUR 250; interest on cash | — | | Scalable Wealth | — | Managed ETF portfolio run by Scalable's team | — | Not available in: GB ## What traders say Checked 2026-10-06. - Trustpilot: 4 / 5 from 6,686 reviews (https://www.trustpilot.com/review/scalable.capital) - Reviews.io: 1.2 / 5 from 133 reviews (https://www.reviews.io/company-reviews/store/scalable.capital) - Finanzfluss: no score from 420 reviews (https://www.finanzfluss.de/anbieter/scalable-capital/erfahrungen/) - Trusteroo: no score (https://trusteroo.com/brands/scalable-capital) - Reddit: no score (https://www.reddit.com/r/ScalableCapital/) Scalable Capital rates well with long-term ETF investors and draws steady complaints about support and moving money. It holds a 4-star rating on Trustpilot from about 6,700 reviews, while the much smaller Reviews.io page shows 1.2 from 133. Finanzfluss has about 420 German-language reviews, and Reddit discussion is spread across r/ScalableCapital, r/Finanzen and r/eupersonalfinance. ### What traders like - **Simple ETF investing.** Many Trustpilot and Trusteroo reviewers say the app is clear and easy for savings plans. - **Low cost.** Reddit users often pick it for cheap trades and free ETF savings plans. - **German tax handling.** Several r/eupersonalfinance posters say it handles German tax for you, which foreign brokers do not. - **Interest on cash.** Some keep emergency savings there for the interest rate. - **Stability.** A few Reddit users say it stays up when rival neobrokers have outages. ### Common complaints - **Support.** The most frequent complaint. Trustpilot reviewers say support is hard to reach or feels automated, and some doubt that the Trustpilot replies are written by a person. Scalable says they are. - **Withdrawals.** Several Reddit and Trustpilot users describe deposits that could be invested but not withdrawn for weeks, or a withdrawal stuck for a week. - **Old Baader Bank accounts.** Reddit posters say the earlier setup with Baader Bank caused problems, and some say transfers improved after the move away from it. - **Order types and app glitches.** A few say they cannot set a stop loss and a target together, or that the app or login sometimes fails. ### Recently - **Early October 2026:** the newest Trustpilot reviews at collection included complaints about AI-only support, an unprocessed W-8BEN form and a withdrawal stuck for a week. - **September 2026:** Revenue.Land notes Scalable Capital Bank is now the custodian. It says some Trustpilot users report a slow move of their old Baader positions. ### Where this comes from - [Trustpilot](https://www.trustpilot.com/review/scalable.capital): the main review page. - [Reviews.io](https://www.reviews.io/company-reviews/store/scalable.capital): a small, mostly negative pool. - [Finanzfluss](https://www.finanzfluss.de/anbieter/scalable-capital/erfahrungen/): German customer reviews. - [Trusteroo](https://trusteroo.com/brands/scalable-capital): customer reviews. - [r/ScalableCapital](https://www.reddit.com/r/ScalableCapital/): user threads, including withdrawal questions. --- Information gathered from public sources (company websites, regulator registers, third-party review sites). Ratings are quoted from those sources and are not the opinion of Chartnaut.com. Not financial advice. Trading carries a high risk of loss. Questions or corrections: help@chartnaut.com. Methodology: https://trust.chartnaut.com/methodology